top of page

HOW TO REGISTER AND USE THE CHARGING APP

Support: Welcome

SUPPORT AND FAQS

HOW DO I ACCESS ONE OF YOUR WORK PLACE CHARGE POINTS?

Please look for the QR code on the charge point. Use your smartphone camera to scan the QR code and click the pop-up link.  This will automatically take you to our payments page.  

Here you can enter your credit card details, expiry date and CVV number to pay for the charge transaction and request a payment transaction confirmation by email if required.  Once this is completed and accepted you will be taken to the Start/Stop page from where you can commence charging and stop charging your EV.  Once charging has completed your credit card will be billed for the appropriate amount.

 

This is shown on the three screenshots below.

HOW QUICKLY WILL MY CAR CHARGE?

AC chargers are capable of delivering up to 22 KW. The speed at which they can charge the car depends on 3 things:

  1. Type of car

  2. Available electricity supply

  3. Battery state of charge.​

 

Generally these charge points will add 20 to 30 miles of range, per hour, to your car. 

Support: FAQ
bottom of page